Refund & Return Policy
Don Milan LLC
Effective Date: 03/03/2025

At Don Milan LLC, we value customer satisfaction and aim to provide high-quality products. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Returns

• You may return items within 8 days of purchase if they are unused, unopened, and in their original packaging.
• To initiate a return, please contact us at donmilan703@gmail.com with your order details.
• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 8 business days and credited back to the original payment method.
• Shipping costs are non-refundable.

3. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once opened or used:

• Perfumes
• Skincare products
• Candles
• Clothing that has been worn, washed, or damaged after purchase

4. Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need an exchange, contact us within 8 days of receiving the item and provide proof of the damage.

5. Order Cancellations

• Orders can be canceled within 1 hours of placement for a full refund.
• Once an order has been processed or shipped, it cannot be canceled.

6. Contact Us
For any questions regarding returns and refunds, please contact us:

Don Milan LLC
Address: 113-04 sutphin blvd jamaica new york 11435
Email: donmilan12@gmail.com
Phone: 9292839752